Characteristics of Effective Leadership: Setbacks & Conflict Resolution
Estimated Time: 1 hours
$49.00
Earn 10 Points for Completing
With our courses, you don’t have to be shackled to failure or pass scores. They are designed to make your recertification experience easy. In this course, see why no leader is infallible and, often, the direction a leader chooses to orient their organization is full of risk. While not be a bad thing in itself, the consequences could be devastating if not handled correctly. Step alongside Robert Powers, the CEO of Central Products, as he deals with several tense situations - failed plans for a new market and conflict with employees who have shown resistance to his leadership. Through this, you will gain an understanding of how leaders should deal with adverse situations and change. Worth 2 PDCs (SHRM).
Credits
2 PDCs
Learning Objectives
- Learn how to effectively manage unexpected changes to plans
- Gain a better understanding of risk management
- Learn how to deal with conflict in the workplace and help foster collaboration between employees and departments
- Become familiar with healthy ways of managing employee opposition and resistance to organizational change
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SHRM: VTR is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for 2 PDCs. For more information about certification or recertification, please visit shrmcertification.org.